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Refund Policy:

Examhelpme is a well reputed assignment writing service. We have been successfully providing high-quality assignment help to all the students in USA, Canada, UK, Qatar, Kuwait, Australia, Malaysia, Singapore, India, Saudi Arabia, Dubai & Jordan to make their assignment completion with timely submission and exam preparation much simpler and easier. We make sure to provide the best services, but in rarest of the rare cases of problems or mistakes, the customers may ask for a refund*. We have constructed a detailed refund policy, highlighting major situations in which a refund can be provided to ensure maximum satisfaction of our customers. Have a look at the following points to know more about your rights!

  1. When the quality of paper is not up to the mark
  2. The assignments made by our learned professionals are always made with perfection, but when it is not, second chance is provided to them by the mode of revision. You will have to get the paper revised and if we appropriately fix all the mistakes, the refund cannot be made.

    • The student must discuss his needs and wants within 12 hours from the minute the assignment is provided by our official. If the student remains Silent up to 12 hours, then it would be assumed that it is up to the mark and the student will not be given a choice of revision. Furthermore, if you are for the revision, refund will not be applicable after that.
    • Our team will take 1-2 business days for the process of revision as we believe in providing work with pure excellence. We don’t compromise on quality we provide to our students.
    • six hours will be provided to the student to check the revised assignment. The refund will only be made if the informed problem is not fixed in the final paper and has ruined the quality overall. However, if the issues are not informed since the start and are being used in the end for a refund, there will be no refund made.
  3. The paper has not been delivered at all
  4. Circumstances like this barely occur, but if the customer has not been delivered with the finished order at all and the customer support team is also not answering for two whole business days, the customer can ask for a full refund* or store credit.

  5. Technical issues at the time of payment leading to additional charged amount
  6. At times there could be technical issues leading to double or additional payment deduction from the client.

    • In case there has been a double or unnecessary additional charge made, the customer must instantly notify the customer support team with a proof of two receipts so we can make a full refund* of the additional amount.
    • In most situations, the trouble is with the payment company and the customer will be recommended to resolve the problem with the company to avoid double deduction in the future.
  7. The customer wants to cancel the order
  8. If you have placed your order earlier and have changed your mind later, the order cannot be cancelled. If the writer has already started working on it, you will have to carry on with it. If the writer has not started yet, then you can ask for alternate assignment of the same worth to our customer support team, right away.

  9. The customer did not get an expected grade
  10. If you intend to get an A plus in your paper and anticipate us to guarantee that, it is not possible. We guarantee you to provide you with a high-quality assignment with perfect formatting, grammar, and structure, but we cannot guarantee a specific grade as it entirely depends on how you have performed throughout your academic term.

  11. Refund proceeding and finalization time period
  12. Clients are requested to keep patience and let the teams work on the proceedings. Once the refund is approved, the payment will be made within the next 24 hours.

  13. Chargeback
  14. Chargeback is sternly forbidden by Examhelpme. The customers are requested to talk to our welcoming customer support team to resolve any sort of disagreement. In the case of chargeback, the customer will be marked as fraudulent on our systems. Also, if we suspect any individual taking unjust advantage of our services, we reserve the right of taking legal actions. In case of any dispute between the parties (student and tutor) Exam help me will not be liable for it. Both parties must resolve the issues on there on.

Refunds are only made if any of the above-mentioned term and condition is being satisfied and the Quality Assurance Department approves the case. *l refund= 90% of the amount paid. 10% deduction is transaction cost paid to the payment Gateway Company plus service charges.